Run your trade jobs without losing track of the admin

Plum Works helps small trade businesses manage quotes, jobs, customer details, photos, certificates, warranties and completion records in one simple system.Less chasing notes, scrolling messages or wondering what needs doing next.

Early access is currently limited while Plum Works is in launch testing.

How Plum Works fits into your day

1. Add an enquiry or quote

Start by capturing the customer and what needs pricing

2. Prepare and send quotes

Keep everything organised so you know what’s ready to send.

3. Follow up and track responses

See what needs chasing and what’s waiting for a reply.

4. Win the job and schedule the work

Move from quote to job without losing details.

5. Complete the job and record everything

Add notes, photos, certificates and customer advice.

6. Find everything later without digging

No more searching through messages, photos or paperwork.

Built for how you already work — just more organised

Most small trade businesses already manage this in some way —
notes, messages, memory, photos and bits of paperwork.
It works, but it’s easy for things to get missed:

  • Quotes waiting to be sent

  • Follow-ups that slip

  • Job details spread across messages

  • Photos and certificates hard to find later

Plum Works brings all of that into one simple working system —
so you always know what’s going on without overcomplicating things.

Starter access is being released first to early users.Details will be shared during onboarding.

Upgrade options when you’re ready

Plum Works Starter gives you a simple system to manage quotes, jobs and records.Upgrade options are being developed for businesses that want to go further, including:

  • Capturing enquiries through simple forms

  • Sending quotes and documents automatically

  • Following up without needing to remember

  • Handling quote acceptance more smoothly

  • Sending completion reports and customer records

These are optional — the Starter system works on its own, and upgrades can be added as your business grows.

How it works

Customer enquiries


Customers fill in a simple form instead of back-and-forth messages.

Quotes
created


Quotes are created from your job details using a clear, structured system.

Designed to help you get paid faster

Clear job status and follow-ups help you stay on top of quotes until they’re won or closed.

What Plum Works does for you

  • Jobs organised in one place

  • Clear job status (new, quoted, won, lost)

  • Enquiry details captured consistently

  • Follow-ups supported (automated on Pro+)

  • Calendar stays in sync (where connected)

  • Works smoothly on desktop and mobile

Simple Pricing

Starter

Your involvement:
Guided self-setup
You complete the setup steps using our templates.

£49 setup
£39 / month

Everything you need to reduce time spent chasing quotes.

  • Automated Customer enquiry form job intake

  • Job tracking

  • Job status dashboard

  • Calendar view

  • View planned visits

  • Desktop printable PDF quotes

  • Mobile-friendly interface

Pro

Your involvement:
Structured approval only
You submit details via form and approve the build.

£149 setup
£59 / month

For busy traders who want the system built and handled for them.

  • All Starter capabilities, with automated workflows

  • Gmail connected

  • Automated PDF quotes sent by email

  • Automated multiple follow-ups

  • Light branding & wording customisation

  • Priority email support (async)

Done-For-You+

Your involvement:
None — provided via form,
completed at
your own pace

£399 setup
£99 / month

We handle the setup and automation. You focus on running jobs.

  • Everything in Pro

  • Full setup by us

  • Gmail & Calendar connected

  • Custom quote wording

  • Tested and ready to go

  • Short recorded walkthrough

  • Your data remains in your own accounts

Fair usage applies. Consistently higher enquiry volumes may require a different plan.

Which plan is right for me?

Starter

  • Manual quoting and follow-ups

  • Quotes sent from your own email

  • Best if you’re happy doing a bit yourself

  • No automation or evidence locking

  • Quotes can be printed as PDF on mobile or desktop and sent using your own email.

  • Designed for typical sole traders (up to ~20 enquiries / month)

  • We provide clear step-by-step guidance. You complete some of the setup yourself.

Pro

  • Automated quotes and follow-ups

  • Emails sent automatically

  • Built and approved for you

  • Evidence locked once jobs are completed

  • Busy traders (around 20–60 enquiries per month)

  • We build the core system for you. You provide details
    and approve setup.

Done-For-You+

  • Fully managed setup and automation

  • One setup form, then no admin or configuration work

  • Best for busy or high-volume traders (or anyone who wants it fully handled)

  • Fully done-for-you. After a short setup form, we design, build, and connect everything end-to-end.

  • DFY+ is delivered asynchronously and does not include calls, meetings, or messaging apps.

Requires a Google account (free Gmail supported).
Access is used solely to configure and test your setup.

Please notePlum Works provides automation tools and setup services only.
We do not guarantee business results.
Some features rely on third-party platforms and may require separate accounts

Common questions

Designed to work without calls or meetings — everything runs asynchronously.

Do I need new software?

No. Plum Works runs quietly in the background using standard online tools.
You access everything from your phone using the Airtable mobile app or a browser — no software installs required.

Does this work on mobile?

Yes. Plum Works is designed for trades who are out on jobs all day.
Most users manage jobs and view quotes on their phone.
PDF printing is available on desktop.

How long does setup take?

Setup is typically completed within 48 hours, depending on timely access and information.

Can I cancel anytime?

Yes. You can cancel anytime. There are no long contracts. Access continues until the end of your current billing period.

Is my data safe?

Yes. Your data stays in your own accounts.
Plum Works only accesses your systems where required to configure and test your setup.

Do we have a setup call or meeting?

No. Setup is completed fully asynchronously via structured forms and email.
No calls, meetings, or live setup sessions are included.

Does this work outside the UK?

Yes. Plum Works is designed to work across time zones for English-speaking regions including the UK, US, Canada, Australia, and New Zealand.

Do you guarantee results?

No. Plum Works provides automation tools and setup services.
Business results depend on how the system is used.

Ready to spend less time chasing quotes?

Get Plum Works set up once — and let it quietly support your quoting process.

Setup is usually completed within 48 hours once required details are received. No long contracts.

© 2026 Plum Works Ltd

Built for trades. Designed to save time on admin.

Google, Gmail, and Google Calendar are trademarks of Google LLC.
Plum Works is not affiliated with or endorsed by Google.

TERMS & CONDITIONS

Plum Works LtdLast updated: January 20261. About UsPlum Works Ltd (“Plum Works”, “we”, “us”) is a UK-registered company providing workflow automation, setup, and support services for tradespeople and small businesses.Registered in England and Wales.
Company name: Plum Works Ltd
Some services are delivered on a done-for-you basis and are designed to operate without live interaction.2. Our ServicesPlum Works provides:Business automation setup and configurationWorkflow tools (e.g. job tracking, quotes, calendars, notifications)Ongoing subscription services where applicableOptional add-ons such as messaging or integrationsSome services are done-for-you, others are subscription-based.Plum Works is designed for independent tradespeople and small service businesses who want to reduce time spent on admin and customer follow-up using simple, email-based workflows.Exact features, limits, and pricing are described on our website or agreed in writing.Certain services, including Done-For-You+ (“DFY+”), are delivered fully asynchronously. These services are provided via structured forms and email and do not include phone calls, video meetings, live chat, or real-time collaboration unless explicitly stated in writing.Certain workflows may include customer confirmation or acceptance steps (such as quote acceptance). Where used, these steps are intended to support operational workflow, traceability, and record-keeping and do not constitute the creation or storage of legal contracts by Plum Works.3. Subscriptions & PaymentsSubscriptions are billed monthly unless stated otherwisePayments are taken in advancePrices are shown excluding VAT unless statedYou may cancel at any time unless you are within a minimum commitment periodIf payment fails, access to services may be paused until payment is resolved.4. Done-For-You Setup WorkWhere we provide setup or configuration services:Work begins once payment is received and the required setup or intake information has been submitted, or the customer has explicitly confirmed readiness to proceed.Setup fees are non-refundable once work has started.We rely on information provided by you and are not responsible for delays caused by missing or incorrect details.Plum Works builds and configures systems strictly based on the information submitted by the customer. The submitted setup or intake information forms the agreed scope of work. Plum Works is not responsible for assumptions, omissions, or interpretation beyond the information provided.Where access to customer systems (such as email, calendar, or third-party tools) is required to perform setup or support services, such access is used solely for the purpose of providing the agreed services and is limited to the duration reasonably necessary to complete that work.5. Third-Party ToolsPlum Works uses third-party platforms (such as automation, database, messaging, or document tools).You understand that:These tools are owned and operated by third partiesTheir availability and performance are outside our controlYou may need your own accounts or subscriptionsWe are not responsible for outages, changes, or limitations imposed by third-party providers.Certain third-party tools may be used solely as short-term intake or routing mechanisms and are not intended to act as long-term records or systems of record.For example, document-generation tools may be used to produce PDFs and temporarily stage them before they are stored in the customer’s Airtable base.6. Data & Customer ResponsibilityYou remain the owner of your data.You are responsible for:Accuracy of data enteredLawful use of customer dataCompliance with GDPR and other applicable lawsPlum Works is not responsible for data entered incorrectly or actions triggered by incorrect data.Data hosting and storageCustomer job records, customer details, and attachments are stored in the customer’s Airtable base (which the customer owns and controls).For Pro and DFY+, Plum Works stores and maintains configuration and document templates (for example, quote layouts, wording blocks, and branding templates) in Plum Works-controlled systems in order to deliver and support the service. Email and calendar communications are sent using the customer’s own Google accounts.During automated document generation and delivery, Plum Works may temporarily stage files (for example, generated PDFs) in Plum Works-controlled systems for the purpose of rendering and transferring them into the customer’s Airtable base, and for sending emails where applicable. Temporary staging files are not intended to be a long-term system of record.Where operational events occur (for example, quote acceptance or customer submissions), Plum Works may record workflow audit fields such as timestamps, acceptance method, submission references, and related job or quote identifiers within customer-owned systems for traceability.Plum Works does not calculate VAT, sales tax, or other local taxes. Any tax values shown, included, or displayed within customer systems or documents are provided by the customer and presented as supplied.Customers may delete or export their data from their Airtable base at any time; archiving features within Plum Works are for organisation and do not prevent deletion.7. Service AvailabilityWe aim to provide reliable service, but we do not guarantee uninterrupted availability.Maintenance, updates, or external outages may cause temporary disruption.8. Intellectual PropertyAll content, branding, templates, workflows, and materials created by Plum Works remain our intellectual property unless otherwise agreed.You may not copy, resell, or redistribute our materials without permission.Customers are granted a non-exclusive right to use delivered workflows, templates, and materials for their own internal business operations.9. Limitation of LiabilityTo the fullest extent permitted by law:Plum Works is not liable for indirect or consequential lossesOur total liability is limited to the amount paid by you in the last 12 monthsNothing limits liability for fraud or death/personal injury caused by negligence.10. TerminationWe may suspend or terminate services if:Payments are not madeServices are misusedThere is unlawful or abusive behaviourYou may cancel at any time according to your subscription terms.Where possible, we will provide reasonable notice before suspension.11. Changes to These TermsWe may update these terms occasionally.
The latest version will always be available on our website.
12. Governing LawThese terms are governed by the laws of England and Wales.

PRIVACY POLICY

Plum Works LtdLast updated: January 20261. Who We ArePlum Works Ltd (“we”, “us”) provides business automation services for tradespeople and small businesses.We are the data controller for personal data collected through our website, onboarding, billing, and support processes.Where we access or configure customer-owned systems as part of providing services, we act as a data processor solely for that purpose.For operational customer data processed within customer-owned systems (such as job records, customer details, and attachments), the customer remains the data controller and Plum Works Ltd acts only as a data processor where applicable.2. Information We CollectWe may collect:Name, email address, phone numberBusiness detailsBilling informationUsage and technical dataCustomer data processed via third-party tools configured or connected by us, where applicable3. How We Use Your InformationWe use your information to:Provide and manage our servicesSet up and maintain your workflowsProcess paymentsCommunicate with youImprove our servicesMeet legal obligations4. Lawful Basis for ProcessingWe process personal data under:Contractual necessityLegitimate business interestsLegal obligationsConsent (where required)5. Data SharingWe may share data with:Payment providersHosting and infrastructure providersAutomation and integration platformsOnly where necessary to deliver services.We do not sell your data.6. Forms & Short-Term Processing (Tally)We use hosted online forms provided by Tally to collect enquiries, confirmations, and acceptance responses on behalf of our customers.These forms are operated and managed by Plum Works Ltd and are used solely as a short-term intake mechanism to route information into customer-owned systems (such as Airtable) as part of delivering our services.Form submissions are retained only for a limited period and are routinely deleted after a short retention window. Tally is not used as a long-term record, archive, or source of truth.Where relevant, Plum Works Ltd may record workflow audit fields at the time of submission (such as timestamps, acceptance method, submission references, and related job or quote identifiers) within customer-owned systems to support operational traceability.Long-term operational data, customer records, and documents are stored in systems owned and controlled by our customers and are retained according to their own account settings and legal obligations.Where Plum Works Ltd processes form submissions for this purpose, we act as a data processor on behalf of the customer.7. Data Storage & SecurityWe take reasonable technical and organisational measures to protect your data.Data may be stored on secure third-party platforms located in the UK or internationally, subject to appropriate safeguards.8. Data RetentionWe keep data only for as long as necessary to:Provide servicesMeet legal or accounting requirementsYou may request deletion where appropriate.Operational customer data stored in third-party tools remains under the customer’s control and is retained according to their own account settings.Audit references created as part of customer workflows may be retained within customer-owned systems as part of operational records where required for traceability or dispute resolution.Customers can delete or export their operational data directly from their own systems. Archiving features provided by Plum Works are for organisational purposes only and do not prevent deletion.9. Your Rights (UK GDPR)You have the right to:Access your dataCorrect inaccurate dataRequest deletionRestrict processingObject to processingData portabilityTo exercise these rights, contact us.10. CookiesOur website may use essential and analytics cookies.You can control cookies via your browser settings.11. Changes to This PolicyWe may update this policy from time to time.
The latest version will always be available on our website.
12. Contact UsFor privacy or data queries, contact:Plum Works Ltd
Email: [email protected]

Contact

Plum Works Ltd
England & Wales
Email: [email protected]Support is provided by email. We aim to respond within one business day,
depending on time zone.
For data protection or privacy enquiries, please contact us using the email above.

Welcome
to
Plum Works


✅ Payment received successfully


What happens next

Your subscription is now active, but setup has not started yet.To make sure everything is configured correctly for your business, we need a few details from you first.Plum Works is delivered asynchronously — there are no calls or live chat.
Your setup begins only after you complete the short setup form below.
This protects both you and us, and ensures things are built correctly the first time.

Time reassurance

⏱ Takes under a minute to complete

You can complete the form on desktop or mobile.You’ll be asked about:

  • Your business details

  • How you send quotes


Welcome
to
Plum Works


✅ Payment received successfully


What happens next

Your subscription is now active, but setup has not started yet.To make sure everything is configured correctly for your business, we need a few details from you first.Plum Works is delivered asynchronously — there are no calls or live chat.
Your setup begins only after you complete the short setup form below.
This protects both you and us, and ensures things are built correctly the first time.

Time reassurance

⏱ Takes around 5–10 minutes

You can complete the form on desktop or mobile.You’ll be asked about:

  • Your business details

  • How you send quotes

  • Email and calendar preferences (if applicable)

Not ready right now?
We’ll also email you this link so you can come back later.


Welcome
to
Plum Works


✅ Payment received successfully


What happens next

Your subscription is now active, but setup has not started yet.To make sure everything is configured correctly for your business, we need a few details from you first.Plum Works is delivered asynchronously — there are no calls or live chat.
Your setup begins only after you complete the short setup form below.
This protects both you and us, and ensures things are built correctly the first time.

Time reassurance

⏱ Takes around 5–10 minutes

You can complete the form on desktop or mobile.You’ll be asked about:

  • Your business details

  • How you send quotes

  • Email and calendar preferences (if applicable)

Not ready right now?
We’ll also email you this link so you can come back later.


You’re now on Pro 🎉


✅ Your upgrade was successful



What happens next

We’ll activate your Pro features for you shortly.

  • Your current system keeps working as normal

  • No changes are made to your existing data

  • Your new features will be added automatically

⏱ Activation time

We activate upgrades during UK working hours.You’ll receive a confirmation email once everything is ready.


Upgrade
to
Done-For-You+


✅ Your plan has been updated


Before we begin

However, no work starts yet.Plum Works DFY+ is delivered fully asynchronously:

  • No calls

  • No live chat

  • Setup is completed based on the details you provide

Time reassurance

⏱ Takes around 5–10 minutes

We’ll confirm:

  • Authority to configure your system

  • Final feature preferences

  • Timeline expectations

  • Contact and notification details

Not ready right now?
We’ll also email you this link so you can come back later.

Upgrade Options


Save more time with Pro or Done For You


Plum Works Starter helps you stay organised and keep jobs moving.If you want more automation, less admin, and extra support, you can register your interest in our upgraded options below.We’re releasing upgrades in stages during launch, so joining the list is the best way to hear when the right option is available for you.



Two ways to upgrade:


⚡ Pro


For traders who want to work smarter and add automation to save time.Pro is for you if you want help with things like:

  • automated quote sending

  • follow-ups

  • reminders

  • calendar workflow

  • keeping records more organised

Best for:

  • traders happy to use a system themselves

  • people who want more automation without full done-for-you setup

  • businesses getting busier and wanting to save time


🛠️ Done For You


For traders who want it set up for them.Done For You is for you if you want Plum Works to handle the setup so it works for your business with as little effort from you as possible.

Best for:

  • busy traders with no time for setup

  • people who want the easiest path

  • businesses wanting a more hands-off experience


What upgraded options help with


For traders who want it set up for them.Done For You is for you if you want Plum Works to handle the setup so it works for your business with as little effort from you as possible.

  • saving time on admin

  • automating more of your workflow

  • keeping on top of quotes and follow-ups

  • organising jobs and records more easily

  • reducing missed steps as work gets busier

  • getting more hands-on help and priority support

You’ll still keep the same practical Plum Works approach — just with more help, more automation, and less manual work.


Not sure which option fits?

Choose Pro if:

  • you want to save time with more automation

  • you’re happy using the system yourself

  • you want more than Starter, but not full done-for-you setup

Choose Done For You if:

  • you want the easiest route

  • you don’t want to deal with the setup

  • you want Plum Works to handle more of the work for you

Still not sure?

Register interest anyway and we’ll point you in the right direction.


Launch stage availability


We’re opening upgraded options carefully during launch and testing.That means:

  • availability may be limited at times

  • some options may be released in stages

  • registering interest helps us contact you when the right fit is available

This helps us keep setup quality high and make sure every customer gets the right support.

Thanks for your interest.We’ll review your enquiry and get back to you with the best next step.During launch and testing, response times may vary slightly, but we’ll keep things clear and straightforward.

You’re registered


Thanks for your interest — we’ve received your details and will be in touch with next steps.

You’re registered


Thanks for your interest — we’ve received your details and will be in touch when this option becomes available or the next step is ready.

Plum Works LtdThis privacy notice explains how Plum Works Ltd collects and uses personal information when you submit an enquiry through our website.Who we arePlum Works Ltd is the controller of the personal information you provide through this form.If you have any questions about this notice or how we use your information, contact:[email protected]What information we collectWe may collect:your name
business name
email address
phone number
which service you are interested in
details you include in your message or enquiry
How we use your information
We use your information to:respond to your enquiry
understand whether you are interested in Pro, Done For You, or another Plum Works service
manage and follow up on upgrade enquiries
improve our launch and upgrade process
If you choose to opt in, we may also use your details to send occasional updates about Plum Works products and services.Our lawful basisWe use your information because it is in our legitimate interests to respond to enquiries and manage interest in our services.If you choose to receive marketing updates, we rely on your consent for that.Who we share your information withWe may use trusted service providers to help us collect, store, and manage enquiry information, such as:Carrd
Tally
Airtable
These providers process data on our behalf as part of operating this enquiry process.How long we keep your informationWe keep enquiry information only for as long as needed to manage the enquiry and any follow-up.If there is no ongoing relationship, we will normally delete or review enquiry records within 12 months.If you opt in to marketing updates, we will keep your details until you unsubscribe or ask us to remove them.Your rightsYou may have the right to:ask for access to your personal information
ask us to correct inaccurate information
ask us to delete your information
object to how we use your information
withdraw consent for marketing at any time
To exercise these rights, contact:
[email protected]
You also have the right to complain to the Information Commissioner’s Office if you believe your information has been handled improperly. ICO guidance and tools are available on its website.CookiesThis page may use cookies or similar technologies. If we use non-essential cookies or tracking, we will ask for consent where required. ICO guidance says non-essential cookies generally need consent under PECR.

Website TermsThis page is provided by Plum Works Ltd for general information about upcoming upgrade options and services.Submitting a form on this page does not create a contract and does not guarantee availability of any service, feature, or launch date.Any information on this page is subject to change as Plum Works develops its services during launch and testing.If you submit an enquiry, we may contact you about that enquiry in line with our Privacy Notice.For questions, contact: [email protected]